business consulting

Business Basics: Customer Service 101

I’ve interacted with a lot of companies that should take a Customer Service 101 course… OMG! I often wonder how they’ve managed to stay in business for five days, let alone five years. Do you agree with the statement, “The customer is always right”? Now, be honest… I’m speaking from…

Business Basics: 4 Tips to Help You STAY Focused

Is it hard for you to stay focused on the task at hand? Do you find yourself going so far down the “rabbit hole”, that you forget what you were supposed to be doing, in the first place? Don’t worry… You’re NOT alone! I’ve been there… done that… and have…

Business Basics: Learn How to PIMP Your Processes!

Have you learned how to PIMP your processes, so your business runs like there’s an entire team behind the scenes? So, what processes am I referring to? As a Business Basics Coach, I work with new and struggling entrepreneurs. Whether you’ve been in business one day, or one decade, I…

What’s the Difference Between a Business Coach, Consultant and Mentor

Do you know the difference between a Business Coach, Consultant and Mentor?  If you answered, “No,” don’t feel dumb. Many entrepreneurs – especially newbies – don’t have a clue, either. So, let me break down the differences for you: Business Coach – This person develops a process of engaging in regular,…

What’s the Difference Between Growing and Scaling Your Business?

Do you know the difference between growing and scaling your business? Many entrepreneurs don’t, so do not feel ashamed if you answered, “No,” even if just to yourself. So, let me explain the difference: Growing your business refers to your bottom line… more specifically, your revenue. Every business starts at…

Business Basics: There’s No “I” in SUCCESS! Video Blog

  There’s no “I” in the word S-U-C-C-E-S-S, right? So why are you trying to GROW alone? In school, were you the kid in the back of the room, who never raised their hand, or made a sound? Now, as a business owner, do you hide in your entrepreneurial learning?…